THE SATISFACTION OF OUR CUSTOMERS AT THE HEART OF OUR ORGANISATION

SOLID GROWTH

Thanks to the strong and sustainable relations forged between clients and partners since 2007,
EGEO Maintenance has been able to expand its service offer throughout France.

2 000

PARTNER TECHNICIANS
SPECIALIZED AND QUALIFIED

3 000

CALL OUTS PER MONTH
92% IN UNDER 2 HOURS
50% IN LESS THAN 1 HOUR

15 000

SITES MANAGED

100 %

OF FRENCH NATIONAL TERRITORY COVERED INCLUDING SPARSELY POPULATED AREAS

13

YEARS OF PROFESSIONALISM

20 %

ORGANIC GROWTH PER YEAR

95 %

CLIENT LOYALTY SINCE JOINING UP

85 %

PARTNER LOYALTY SINCE JOINING UP

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A PROFICIENT AND RAPID RESPONS
PARTNERSHIP

Our team works with our clients and our partners in total confidence and transparency.
EGEO Maintenance is able to guarantee our clients an optimal rapid response in addition to customer service advisors, specialists in their line of business, throughout France.

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Our customer service advisors manage 400 calls per day

Each client has a dedicated customer service advisor
A caring, considerate and personalized relationship
Knowledge of client processes
Client background knowledge, case histories and efficient case allow-up
Coordination and supervision of all service providers in all trades
24/7 call out service managed by the EGEO team

A proficient and rapid response partnership

Rapid response for emergencies and breakdowns
Reliability in technical diagnosis
Diagnosis, advice, feasibility studies in all aspects of maintenance and work projects
QC of call-outs: identification of non-quality and provision of maximum upstream solutions

WITH EGEO CONNECT switch to connected maintenance, view your interventions and your work in real time

Thanks to EGEO CONNECT, your customer area is a management and decision-making tool for any maintenance and work on site:

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We select for you the most competent technicians and those closest to the place of intervention, by technical lots and according to proximity criteria and quality rating (with a double EGEO assessment / customer reviews).
We geolocate the technicians in real time, follow their interventions with precision and trace any possible delay.
You get immediate KPIs and reports on the carried out interventions.
We assess the quality of the interventions together (double rating).
You have all the information in real time to manage the performance and schedules of your maintenance in multi-site mode.
We coordinate and plan preventive maintenance interventions together.
You can manage all your maintenance and work providers using the same tool!

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EGEO MAINTENANCE
A KEY PLAYER IN THE ECOSYSTEM A FOUNDER OF VALUES

Over the years, EGEO Maintenance has learned to develop a whole ecosystem with its partners and clients.

A relationship, built on trust, has grown and has been forged between these people with a common goal which is the quality of service and shared values.

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CLIENTS

Increase the operational reliability of their sites.
Reduce overall maintenance costs.
Rely on a partner who can provide a rapid response to their problems.

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EGEO MAINTENANCE

Develops and structures the internal resources of the company.
Builds up and strengthens the network of qualified partners.
Improves the quality of service thanks to an ongoing innovative approach.

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PARTNERS

Develop your activity.
Benefit from a professional, caring and considerate team.
Widen your scope of activity.

EGEO MAINTENANCE RECRUITS

You wish to join a dynamic and growing company

You have experience in multi-technical maintenance or are a recently qualified tradesperson, please fill in the questionnaire and attach your CV.

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