A PROFICIENT AND RAPID RESPONS
Our team works with our clients and our partners in total confidence and transparency.
EGEO Maintenance is able to guarantee our clients an optimal rapid response in addition to customer service advisors, specialists in their line of business, throughout France.
Our customer service advisors manage 400 calls per day
- Each client has a dedicated customer service advisor
- A caring, considerate and personalized relationship
- Knowledge of client processes
- Client background knowledge, case histories and efficient case allow-up
- Coordination and supervision of all service providers in all trades
- 24/7 call out service managed by the EGEO team
A proficient and rapid response partnership
- Rapid response for emergencies and breakdowns
- Reliability in technical diagnosis
- Diagnosis, advice, feasibility studies in all aspects of maintenance and work projects
- QC of call-outs: identification of non-quality and provision of maximum upstream solutions
A KEY PLAYER IN THE ECOSYSTEM A FOUNDER OF VALUES
Over the years, EGEO Maintenance has learned to develop a whole ecosystem with its partners and clients.
A relationship, built on trust, has grown and has been forged between these people with a common goal which is the quality of service and shared values.
- Increase the operational reliability of their sites.
- Reduce overall maintenance costs.
- Rely on a partner who can provide a rapid response to their problems.
- Develops and structures the internal resources of the company.
- Builds up and strengthens the network of qualified partners.
- Improves the quality of service thanks to an ongoing innovative approach.
- Develop your activity.
- Benefit from a professional, caring and considerate team.
- Widen your scope of activity.