EGEO MAINTENANCE DEVELOPS
SPECIFIC SOLUTIONS BY SECTOR
TO SATISFY CLIENTS’ EXPECTATIONS

All 27 /RETAIL 5 /TRADING & SPECIALISED DISTRIBUTION 3 /TERTIARY & INFRASTRUCTURE 3 /AUTHORITIES & COMMUNITIES 4 /CATERING & HOSPITALITY 4 /MEDICAL 3 /BANK & INSURANCE 2 /INDUSTRY 3

SHOES SPORTWEAR

Retail

OPTICIAN / HI TECH

Retail

MEDICAL HOUSE

Medical

HYGIENE AND BEAUTY

Retail

FAST FOOD

Catering & Hospitality

HEAD OFFICE

Industry

COURTS

Authorities & Communities

WORK CENTER

Industry

TRADE WITH INDUSTRIAL PRODUCTS

Trading & Specialised distribution

SERVICE STATION

Trading & Specialised distribution

STATION UNDERGROUND AIRPORT

Tertiary & Infrastructure

CAR GARAGE

Trading & Specialised distribution

AGENCY NETWORK

Industry

FOOD

Retail

ADMINISTRATIVE BUILDINGS

Authorities & Communities

REAL ESTATE MANAGEMENT / OFFICE BUILDING

Tertiary & Infrastructure

HOTEL TOURIST RESIDENCE

Catering & Hospitality

SHOPPING CENTRE

Tertiary & Infrastructure

BANK

Bank & Insurance

BAKERY

Catering & Hospitality

INSURANCE

Bank & Insurance

LUXURY / TEXTILE

Retail

RESTAURANT

Catering & Hospitality

PHARMACY

Medical

HOSPITALS

Medical

MUSEUM

Authorities & Communities

SCHOOLS KINDERGARDENS

Authorities & Communities

YOU ARE IN CHARGE OF MAINTENANCE
OF AN INTEGRATED NETWORK OF SITES

You wish to ensure the good condition and availability of infrastructures and you would like rapid call-outs with a guaranteed level of quality within a managed and forecasted budget.
EGEO Maintenance helps you to outsource your maintenance safety and with complete peace of mind.

YOUR BENEFITS

  • Guarantee the operation of your sites thanks to the availability and the perfect working of your equipment.
  • Have breakdown call-outs in less than 2 hours which you can follow in real-time.
  • Guarantee the quality of service on your sites.
  • Master and optimize your maintenance budget: the overall cost of preventive maintenance is less than 1% of turnover; the ROI of preventive maintenance is estimated at 2 years.
  • Save time for your own professional processes.
  • Offer you reporting.
  • Outsource your maintenance with a clear conscience.

OUR COMMITTMENTS

  • Rapid response and the capacity to deal with emergencies.
  • Specialized maintenance.
  • Ensure an administrative follow-up from our partner network.
  • Flexibility of call-outs.
  • Understanding of your needs.
  • National pricing uniquely upon call-out.
  • Traceability and transparency of costs.
  • Systematic pursuit of value for money.
  • On call 24/7.
  • Upstream diagnosis, advice, technical studies .

OUR STRENGTHS

  • A network of 2,000 partners throughout France even in the most sparsely populated areas.
  • Reputed key-player in a win-win ecosystem dedicated to the quality of service.
8,5 /10

AVERAGE RANKING OF CLIENT
SATISFACTION – SOURCE SURVEY 2016

KEY FIGURES

 

92 %

OF CALL-OUTS IN LESS THAN 2 HOURS
AND 50% IN UNDER 1 HOUR

EGEO MAINTENANCE CHARTER OF QUALITY

The Team at EGEO Maintenance runs an ecosystem which revolves around Quality of Service
guided by 5 fundamental values:
ACCESSIBILITY, RESPONSIVENESS, EFFICIENCY, QUALITY, SECURITY

 

These values are underlined in the EGEO Maintenance Charter. This document is regularly updated in order to be in line with our clients’ needs and the ongoing pursuit of improvement.

Our Quality Charter adheres to a wish for continual improvement and deals with the following items:
Personalized response to our clients • Mandatory quality of service • Respect of applicable standards • Respect of work schedule • Call-out process to be followed • Use of Management tools for the constant follow up and control of services • Payment on time of partners • Eco responsibility at all times on a daily basis

WHAT OUR CLIENTS SAY ABOUT US

“You really are our eyes and ears on the ground.”

“EGEO’s philosophy marries well with international companies.”

“The exchange is constructive: a permanent and efficient solution is always found.”

“We chose EGEO because you were the only company to offer such a high quality on-call service.”

“You are very good in sparsely populated areas.”

“Your strong points are your responsiveness and your honesty. EGEO do their utmost to build customer loyalty.”

“EGEO helped us to resolve a critical problem, one of our most complex cases of these last twenty years. Thank you for  the commitment of all the team.”